Support Contracts: Hours-Based Flexible Scheme

For companies who like a little more flexibility with their contracts NITC offer
an hours-based support scheme.

The contract consists of a block of hours spread over one year. Standard support hours are
0800 to 1730 hours Monday to Friday. Ultimately this contract gives you a discounted rate
and a Service Level Agreement (SLA) which is vital for any business whose IT is mission critical.

This contract works well for companies which require a reactive level of IT support or perhaps
have an internal IT support team which require assistance and consultancy at a higher level.

This contract is ultimately flexible because it allows you as a business to dictate the tasks you
require us to undertake for any IT component within your network. This covers all components
within your IT infrastructure and can also be used for training and consultancy.

This contract type also gives you piece of mind knowing you have an IT support company
to look after you should a disaster or fault occur within a SLA period.

For more information or a free network survey please contact or fill in the form to the left for a call back request.