Support Contracts: Fixed Support Contracts

NITC fixed support schemes offers comprehensive and cost effective support solution.
These contracts offer a complete outsourced solution designed around your business needs.
Within the fixed support scheme we customize the level of support based upon your requirements as detailed below:

Basic: Unlimited remote and telephone support.
Business: Unlimited remote, unlimited telephone, daily remote monitoring and unlimited reactionary callouts
Enterprise: Unlimited remote, unlimited telephone, daily remote monitoring, unlimited reactionary callouts and proactive site visits designed around your companies needs.

We customize each contract to the customer meaning you can have as little or as much support as you require. Many companies enjoy the support the enterprise agreement offers as this often suits the needs of a fully outsourced support contract. We can visit site
proactive on a monthly,weekly or even daily basis. This gives your company the trust and relationship many users often require with support team.

All of our levels of support include proactive consultancy helping your business save costs and use best technologies suited to your business.

Fixed contracts also help business budget their IT costs with a fixed monthly free. We recognize there is nothing more annoying then IT costs appalling out of control due to ineffective contracts.

Fixed support is paid on a monthly direct debit and its contracted for a 1 Year period. Each
contracts reviewed quarterly to make sure it is cost effective for you as a business and a continual viable solution as your business grows.

For more information or a free network survey please contact:

contracts@nationwideitc.co.uk or fill the form to the left for call back request.